This privacy policy was last updated on 27 November 2020.

We believe in the fundamental right to privacy and data protection. We will limit the processing of your personal information to what is strictly necessary and for the purposes outlined in this privacy policy. We will never sell your data to third parties.

This policy explains the information we collect and store through:

  • Personal data collection
  • Cookies

It also explains what your rights are and what to do in case of a complaint.

Personal Data collection

The information we collect from you is information you voluntarily provide us when you fill in the ‘Contact us’ form, or by sending us information about your organisation to feature on our ‘NGOs’ page.

For the ‘Contact us’ page, we collect the following information: first name, last name, email address and a message.

To be listed on the ‘NGOs’ page, we require your first name, last name, email, country, the name of your organisation, and a description of the organisation.

You can ask us to delete any information you provided us by emailing We will respect your decision.


Cookies are text files containing a small amount of data which are sent to your computer when you visit our website. They involve the collection and storage of personal information.

Some cookies are necessary for the functioning of the website and can not be removed, whereas others need to be either activated or deactivated.

Necessary cookies

The following cookies are necessary for the correct functioning of the website when you land on it.

  • WordPress_test_cookie: this is a WordPress cookie to see if your browser accepts other cookies. It is placed on your computer temporarily while you are viewing the site. It deletes itself when you close your browser tab.
  • CookieConsent: this is a cookie from CookieBot which stores your cookie preferences so that you do not have to enter them at every visit. It expires after one year.
  • and we use Google Fonts on our website. Google Fonts logs records for the font file requests. Optional cookies


We use Google Analytics to be able to measure our website’s performance and to monitor when, where and how people access information so that we can adapt the site to better suit our users’ needs.

To turn off Google Analytics, you need to decactivate the ‘statistics’ option in the cookie banner.

Google Analytics collects anonymised data by creating cookies on your computer. These cookies assign an ID which can last for up to two years.

In addition to reporting site usage statistics, data collected by Google Analytics may also be used to show more relevant ads on Google properties (like Google Search) and across the web and to measure interactions with the ads Google shows.

Google Analytics uses the following cookies:

  • _ga and _gid: these are cookies which distinguish between individual users. The first is stored on your computer for two years while the latter lasts 24 hours.
  • _gat: this cookie is used to identify and filter out bots, and it expires after one minute.
  • AMP_TOKEN: this cookie stores a unique user ID on your computer and lasts from 30 seconds to 1 year.
  • _gac_:  this cookies is stored for 90 days and contains campaign-related information for the user.
  • __utma: this cookie distinguishes between users and sessions and is updated every time data is sent to Google Analytics.
  • __utmt: this cookie is stored for ten minutes and stores the number of service requests on the website.
  • __utmb and __utmc: these cookies store the time of the visit and delete themselves at the end of the session.
  • __utmz: this cookie stores information about keyword searches and lasts for 6 months.
  • __utmv: we do not have information about what this cookie does. It is stored for 2 years.

Social media

We may occasionally embed content from the social media Twitter, SoundCloud, or YouTube in a page on this website. You can disable these social media cookies if you wish. However, you will not be able to view the content we are referencing as a result. They will activated by default, unless you untick the Marketing box in the cookie banner.

The following cookies are set by YouTube/Google:

  • APISID, SSID and SAPISID: these cookies last two years and allow Google to optimise Google Ads.
  • HSID: this cookie lasts two years and tries to detect fraud attempts.
  • SID and NID: these cookies last two years and 6 months respectively and allow ad delivery or retargeting.
  • VISITOR_INFO1_LIVE: this cookie tries to estimate the users’ bandwidth on pages with integrated YouTube videos. It expires after 6 months.
  • LOGIN_INFO: this cookie stores user preferences and other unspecified purposes for two years.
  • IDE: this cookie registers and reports the website user’s actions after viewing a YouTube video.
  • YSC: this cookie registers a unique ID to keep statistics of what videos from YouTube the user has seen and deletes itself at the end of the session.
  • SEARCH_SAMESITE: this cookie is valid for 6 months and prevents the browser from sending this cookie along with cross-site requests.

What are your data protection rights?

Every user is entitled to the following by EU law:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request a correction to any information about you that you believe is inaccurate.

The right to erasure – You have the right to request that we erase your personal data.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

The right to object to processing – You have the right to object to any processing of your personal data.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you.

To exercise any of these rights, please contact us at:

How to contact the appropriate authority

If you want to report a complaint, you may contact the Belgian data protection authority: